Family Action

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Under Review — this page was due to be reviewed by 26 November 2023. The information shown here may be outdated.

Family Action is a national charity that transforms lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation across the country.

Our work supports families when they face complex needs and challenges. This includes domestic abuse, substance misuse and mental health issues and ranges from intensive family support, specialist therapeutic work, conflict management, relationship support, advice and wellbeing services.

Eligibility criteria


Hackney Wellfamily Plus Service is funded by City and Hackney CCG and covers all GP practices across six consortia groups. This service offers holistic assessments, advice, information, emotional and practical support for people aged 16+. The service is here to enable individuals, couples and families to manage their mental health by preventing deterioration.

To access the service you have to:

  • Be more than 16 years old (that includes parents of younger children who can be referred)
  • Have a Hackney GP

We also offer free Parent Support courses (Parents as Parners) for parents with at least one child under the age of 11 who want to resolve issues that might be affecting their children’s wellbeing.

How to refer

The following clinicians can refer to this service: GPs, Nurses,


Young people and their families can refer themselves booking an appointment at their GP practice.
Professionals can also refer children and families filling the referral form or signposting them to their GP.

For more information about the Parents as Partners Programme, including information on up-coming groups, and how to refer or self-refer to the service please contact us via email or telephone.

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Family Action is a national charity providing emotional and financial support to those who are experiencing issues across the country.

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Last updated: Apr 24th, 2023
Review date: Nov 26th, 2023