Urgent and Emergency Care

City and Hackney GPs hold the Duty Doctor contract, which looks at A&E attendances within core hours.

There are several Urgent Telephone Advice/Referral lines available at the Homerton, to consider if same day emergency care needed, which avoid an A&E attendance.

For most medical referrals, please contact Same Day Emergency Care (SDEC) 
Provision of same day care of adults with acute medical pathologies who would otherwise be admitted to hospital.  Run by A&E/Acute Medical consultant.
t: 07500991259 (10-6pm for advice, OOH bleep 400)

For most paediatric referrals, please contact Acute Paediatrics
t: 07795390715 (9-5pm) 

 
Specialty Urgent Services Contact details
Cardiology ACERs Heart Failure service provides care in the community to optimise medications, monitor symptoms and reduce risk of hospital admission (Monday - Friday)

02076834698

  Acute Chest Pain Pathway  
     
Diabetes Same day assessment for suspected Type 1 Diabetes 07833048047
     
ENT

ENT emergency clinics at Homerton for adults Monday - Friday in core hours.  There is no ENT provision OOH at Homerton.

On call team via switchboard
  For Paediatric ENT, OOH or for very acute referrals (unable to eat and drink, breathing difficulty, severe epistaxis, acute mastoiditis)  contact the Royal London On call team via 02073777000
  Sudden Onset Sensorineural Hearing Loss Pathway   
  Tonsillitis Urgent Care Pathway  
     
Gastro Inflammatory Bowel Disease Pathway  
     
Geriatrics Urgent assessment or advice by a Care of the Elderly consultant to avoid hospital admission  07766703203
     
IIT Integrated Independence Team provides MDT assessment and/or up to 6 weeks rehabilitation or reablement intervention 02085107750
     
Mental health Crisis professionals line 247 (For patients in crisis please signpost to 111 option 2) 02038194957
  Walk-in crisis assessments (for adults in crisis open 0800-2000) Raybould Crisis Hub, Homerton Hospital
     
Neurology Suspected cauda equina pathway  
  First Seizure Epilepsy Pathway  
  Headache Urgent Care Pathway  
     
O&G General Gynaecology emergencies On call team via switchboard
  Early Pregnancy Assessment Unit (EPAU) before 18 weeks pregnancy huh-tr.epau.referrals@nhs.net
  Obstetric Assessment Unit (OAU) Monday - Friday 9-5  
     
Oncology Acute Chemotherapy Hotline 247 for doctors and patients at Barts Hospital 07917093728
 
Suspected Metastatic Spinal Cord Compression dedicated coordinator at Royal London (Monday - Friday 9-5)
07957724979
     
Ophthalmology Minor Eye Conditions Service   
  Moorfields Professionals helpline - first point of call for GPs with queries or escalation point 02075214661
  Moorfields A&E - GP to discuss with doctor on call before sending a patient to A&E 02075214682
  Moorfields Virtual A&E www.moorfields.nhs.uk/ae/virtual-consultation
     
Orthopaedics General Orthopaedic emergencies On call team via switchboard
     
Paediatrics Acute Advice/Referral line held by Paediatric consultant/SpR Monday-Friday 9-5 07795390715
  Acute Paediatric Sickle Cell Emergencies should be referred to Royal London On call team via 02073777000
  Paediatric Acute Asthma Pathway  
  Paediatric Bronchiolitis Pathway  
     
Palliative Care St Joseph's Hospice 247 advice and support line 

03003030400

stjosephs.firstcontact@nhs.net

     
Paradoc Rapid assessment and treatment of acutely unwell patients who would otherwise be admitted.  The focus is on frail, elderly and complex patients (12-midnight) 03000339930
     
Podiatry Emergency service for people at risk of ulceration or amputation with urgent foot problems eg diabetic foot ulcer (walk-in service Monday - Friday 9-10) Foot Health Service, St Leonards
     
Renal Royal London Renal consultant hot phone (Monday - Friday 0830 - 5) 02035945751
     
Respiratory ACERs Respiratory 7 day service for anyone in City and Hackney living with diagnosed chronic lung disease. 

02085105107

(24h advice line for patients or clinicians 07920150074)

  Asthma Urgent Care Pathway  
  COPD Acute Exacerbation Pathway  
     
Stroke Royal London HASU, contact HASU SpR or consultant  SpR 02035945672 or Consultant 02035945671
  TIA Pathway - please note if high risk or a Friday, refer to Royal London HASU  
     
Urology General Urological emergencies On call team via switchboard
  Ureteric Colic pathway  
     
Vascular General Vascular emergencies for Royal London On call team via 02073777000
  DVTs contact SDEC  
     

 

 

 

 


 

 

 

 

 


For a list of all emergency, rapid access and urgent care services available to City and Hackney clinicians, see below: