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Moorfields recommend that GPs use their dedicated GP primary care telephone line to discuss potential referrals as most are not urgent and can often be dealt with by other pathways. During the daytime you should be able to speak to a consultant who are more than happy to guide you on treatment or referral options.
The view is that referrals to A & E are rarely urgent or necessary and calling the helpline will ensure your patient gets the right treatment without waiting in A & E for 4 hours.
Emails for routine advice and guidance are also welcome.
t: 020 7521 4661
If you need to review treatment advice then please refer to the Moorfields GP handbook which is available in downloads
Non-emergency patient transport - information for GPs
Patients who wish to request to book transport need to call the patient transport assessment centre where each journey booking will be assessed by applying the eligibility criteria in line with Department for Health and Social Care (DHSC) guidance.
The assessment centre number for patients is 0333 240 4909 and calls are charged at a local rate. The assessment centre is open Monday to Friday from 8am to 5pm excluding bank holidays.
Bookings can be made no earlier than four weeks in advance. It is expected that whoever is making the booking, whether it is the patient, a relative, carer or healthcare professional, that person will be able to answer the questions that form the eligibility assessment accurately and in full.
Further details on MEH services can be accessed via the Moorfields Eye Hospital website under Health Professionals https://www.moorfields.nhs.uk/
How to refer
The following clinicians can refer to this service:
Referral methods: e-Referrals