The new City and Hackney Dementia Service has replaced the Diagnostic Memory Clinic. The new model of dementia care provides a diagnostic service that holds patients from diagnosis to death, or out of borough placement and ensures everyone living with dementia has a timely diagnosis, with greater access to ongoing help, advice and support for them, their carers and families.

The service is jointly delivered as a collaboration between ELFT and Alzheimer’s Society and is consultant-led.

During the COVID-19 pandemic the Dementia Service is still accepting new referrals, and these should be sent via SPE/e-referrals. All patients with dementia currently open to the service are being reviewed and will have an offer of telephone support (frequency depending on need). Dementia Navigators (Alzheimer’s Society) are increasing the number of keeping in touch telephone calls with service users.

The City and Hackney Dementia Care Pathway is available on the right-hand side of this page.

Pre-diagnostic support (non-engaging patients) - please make all referrals to the Alzheimer’s Society by completing the Dementia Navigator Support Referral Form (available in Downloads).

Memory Assessment - Please make all referrals via the Single Point of Entry (elt-tr.mhcop.duty@nhs.net ). E-referrals (eRS) now available

MCI (mild cognitive impairment) referrals- Please make all referrals via the Single Point of Entry (elt-tr.mhcop.duty@nhs.net ). E-referrals (eRS) now available

Post Diagnostic Support and treatment - Please make all referrals via the Single Point of Entry (elt-tr.mhcop.duty@nhs.net). E-referrals (eRS) now available

Alzheimer’s Society also offers “Singing for the Brain” (currently via Zoom) - please make all referrals to the Alzheimer’s Society by completing the Dementia Navigator Support Referral Form.

For advice, information, and guidance or to contact the linked neighbourhoods CPN and Dementia Navigator, please refer to the Dementia topic page.