What is getUBetter?

getUBetter is available in primary and secondary care for patients in City & Hackney, Tower Hamlets, Newham, Waltham Forest, Barking & Dagenham, Havering and Redbridge. It is currently being used by 25% of ICSs in England.

Is it safe?

Yes, it is safe and evidence based.  All the self-management pathways have been signed off and approved by North East London ICB.  The app has been locally configured to City & Hackney pathways and is regularly updated.  By providing the app you are not clinically responsible as it is designed to be given as part of routine care.  The app has multiple layers of risk management; it provides safe self-management but will advise patients to seek help if needed.  getUBetter is not a substitute for clinical care but a routine part of it.

What are the features of getUBetter?

All the content has been configured to North East London ICS:

• Can safely promote self-management but advising patients to seek help if needed;
• Accessible, targeted and personalised self-management support and advice videos;
• Exercises, which are based on the patient’s stage of recovery and the ability to self- progress;
• Recovery monitoring, including setting aims and goals, a pain scale, and a diary function;
• A symptom checker which will signpost to the appropriate service if there are any symptoms of concern;
• Access and the ability to directly book local treatments and services, such as physiotherapy and wellbeing services (weight loss support, exercise opportunities, talking therapies etc.)

14 Touch to Speak languages function for:

• Arabic
• Bengali
• Farsi
• Gujarati
• Polish
• Portuguese
• Punjabi
• Romanian
• Somali
• Spanish
• Ukrainian
• Urdu
• Welsh
• English

Eligibility criteria

Inclusions

Who is getUBetter for?

Anyone over 16 who requires self-management support for a new recurrent or long-term MSK condition(s); this makes it suitable for about 80% of MSK patients.  This includes:

• Back pain
• Back and leg pain
• Neck pain
• Knee pain
• Shoulder pain
• Sprains and Strains - leg
• Ankle Pain
• Hip Pain
• Elbow Pain
• Teninopathy - Arm
• Hand

Exclusions

It is not for those who require targeted physiotherapy or medical management, e.g. rheumatological conditions, bone injury or ACL injury