Health and Social Care Network (HSCN)

HSCN will be replacing N3 as the national network for secure connectivity over the coming year.

Following a pan-London procurement run by NHS Digital, the CCG signed a call off agreement with KCOM in March 2019 for provision of HSCN services to all primary care sites. Bandwidth at individual sites will be 20MB, 50MB or 100MB depending on the size of the practice / number of PCs at each site.

Planned services are all Ethernet or Fibre-optic meaning:

  • More resilient connections with improved service levels around failures and fix times
  • Symmetrical download and upload speeds necessary for video consultations and exchange of information between sites

The process for migrating to HSCN has already begun. Practices will be contacted in advance of any changes and on occasion for information to help ensure the migration runs smoothly.

Migration will require downtime. Once a date is set a 2 hour slot is allocated by central coordinating infrastructure run by NHS Digital and BTN3, during which the migration must be carried out. The CCG’s ability to influence the timing of these slots is limited due to the large number of migrations taking place across the country. However, the CCG will work with individual practices to limit the impact of any downtime.

More information on HSCN is available from NHS Digital. If you require specific information on the local migration please contact Thomas Clark at the CCG.