Improving the referral process for long COVID patients

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The current process for referring long COVID patients can be difficult and time-consuming.
The NEL ICS long COVID team has been working with GPs, LMCs, clinicians and patients to make referrals easier for both GPs and patients.
As a result, the following two items will be launched by the end of November to help improve the process. These are:
1. A new, single referral form for north east London, to ensure consistency and compliance with national data requirements.
2. A new software tool, called OneContact, which is being rolled out to all practices who use EMIS or SystemOne.  OneContact will make it easier for GPs to complete the new referral form. Patients can be sent a link to a long COVID questionnaire, which they complete using OneContact, and this pre-populates much of the referral form on behalf of the GP.

You will receive further details on how to access and use both the single referral form and OneContact next week. In the meantime, here is a summary.

Expiry date: Dec 18th, 2021