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Advice and Guidance Update- October 2020
2ww A&G
Emails set up during covid peak when services paused and when some patients opting to stay away
Now services virtually back to normal will revert to standard eRS A&G (response time < 2 working)
To be added:
Current email addresses will end from 1st November (with autoreply)
Dermatology A&G
Please do not send any photos to Dermatology Advice and Guidance.
Patient photos should only be sent to Teledermatology.
During the height of the initial COVID peak, the Dermatology A&G accepted photos taken by patients, but this is now ended.
Where possible, please invite the patient in for a f2f review and submit a Teledermatology request if appropriate.
If the patient is shielding or unable to attend the practice, then Homerton will accept photos taken by the patient, but this should be sent with a completed Teledermatology template and it should be flagged as patient photos.
More information on the service can be found on the service intranet page- click here.
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