Advice and Guidance Update- October 2020


Advice and Guidance Update- October 2020

2ww A&G

Emails set up during covid peak when services paused and when some patients opting to stay away

Now services virtually back to normal will revert to standard eRS A&G (response time < 2 working) 

To be added:

  • Haematology
  • Head & Neck

Current email addresses will end from 1st November (with autoreply)


Dermatology A&G

Please do not send any photos to Dermatology Advice and Guidance.

Patient photos should only be sent to Teledermatology. 

During the height of the initial COVID peak, the Dermatology A&G accepted photos taken by patients, but this is now ended.

Where possible, please invite the patient in for a f2f review and submit a Teledermatology request if appropriate. 

If the patient is shielding or unable to attend the practice, then Homerton will accept photos taken by the patient, but this should be sent with a completed Teledermatology template and it should be flagged as patient photos. 

More information on the service can be found on the service intranet page- click here