IAPT service Talk Changes currently has the capacity to accept new referrals, although it has made changes to how it works so that it can continue to operate in response to the coronavirus situation.
All appointments have moved to either telephone, online or video calls until further notice for the safety of service users and staff. There are no face to face appointments.
Telephone calls cannot be answered while the service adjusts to this new way of working. GPs can continue to refer patients or ask them to self-refer via the website www.talkchanges.org.uk.
No paper referrals are being accepted from GPs but instead should be made by email to: firstname.lastname@example.org
Although Talk Changes’ staff are working differently for the time being, the service continues to operate fully.